Showing posts with label alienation. Show all posts
Showing posts with label alienation. Show all posts

Sunday, December 1, 2019

The second primitive accumulation



One of the more memorable parts of Capital is Marx's description of the “so-called primitive accumulation of capital” — the historical process where rural people were dispossessed of access to land and forced into industrial employment in cities like Birmingham and Manchester (link). It seems as though we’ve seen another kind of primitive accumulation in the past thirty years — the ruin of well-paid manufacturing jobs based on unionized labor, the disappearance of local retail stores, the extinction of bookstores and locally owned hardware stores, all of which offered a large number of satisfying jobs. We’ve seen a new set of bad choices for displaced workers — McDonald’s servers, Walmart greeters, and Amazon fulfillment workers. And this structural economic change threatens to create a permanent under-class of workers earning just enough to get by.

So what is the future of work and class in advanced economies? Scott Shane's major investigative story in the New York Times describing Amazon's operations in Baltimore (link) makes for sobering reading on this question. The story describes work conditions in an Amazon fulfillment center in Baltimore that documents the intensity, pressure, and stress created for Amazon workers by Amazon's system of work control. This system depends on real-time monitoring of worker performance, with automatic firings coming to workers who fall short on speed and accuracy after two warnings. Other outlets have highlighted the health and safety problems created by the Amazon system, including this piece on worker safety in the Atlantic by Will Evans; link. It is a nightmarish description of a work environment, and hundreds of thousands of workers are employed under these conditions.

Imagine the difference you would experience as a worker in the hardware store mentioned in the New York Times story (driven out of business by online competition) and as a worker in an Amazon fulfillment center. In the hardware store you provide value to the business and the customers; you have social interaction with your fellow workers, your boss, and the customers; you work in a human-scale enterprise that actually cares whether you live or die, whether you are sick or well; and to a reasonable degree you have a degree of self-direction in your work. Your expertise in home improvement, tools, and materials is valuable to the customers, which brings them back for the next project, and it is valuable to you as well. You have the satisfaction of having knowledge and skills that make a difference in other people’s lives. In the fulfillment center your every move is digitally monitored over the course of your 10-hour shift, and if you fall short in productivity or quality after two warnings, you are fired. You have no meaningful relationships with fellow workers — how can you, with the digital quotas you must fulfill every minute, every hour, every day? And you have no — literally no — satisfaction and fulfillment as a human being in your work. The only value of the work is the $15 per hour that you are paid; and yet it is not enough to support you or your family (about $30,000 per year). As technology writer Amy Webb of the Future Today Institute is quoted in the Times article, [It’s not that we may be replaced by robots,] “it’s that we’ve been relegated to robot status.”

What kind of company is that? It is hard to avoid the idea that it is the purest expression that we have ever seen of the ideal type of a capitalist enterprise: devoted to growth, cost avoidance, process efficiency, use of technology, labor control, rational management, and strategic and tactical reasoning based solely on business growth and profit-maximizing calculations. It is a Leviathan that neither Hobbes nor Marx could really have visualized. And social wellbeing — of workers, of communities, of country, of the global future — appears to have no role whatsoever in these calculations. The only affirmative values expressed by the company are “serving the consumer” and being a super-efficient business entity.

What is most worrisome about the Amazon employment philosophy is its single-minded focus on “worker efficiency” at every level, using strict monitoring techniques and quotas to enforce efficient work. And the ability to monitor is increased asymptotically by the use of technology — sensors, cameras, and software that monitor the worker’s every movement. It is the apotheosis of F.W. Taylor’s theories from the 1900s of “scientific management” and time-motion studies. Fundamentally Taylor regarded the worker as a machine-like component of the manufacturing process, whose motions needed to be specified and monitored so as to bring about the most efficient possible process. And, as commentators of many ideological stripes have observed, this is a fundamentally dehumanizing view of labor and the worker. This seems to be precisely the ideal model adopted by Amazon, not only in its fulfillment centers but its delivery drivers, its professional staff, and every other segment of the workforce Amazon can capture.

Business and technology historian David Hounshell presciently noticed the resurgence of Taylorism in a 1988 Harvard Business Review article on “modern manufacturing”; link. (This was well before the advent of online business and technology-based mega-companies.) Here are a few relevant paragraphs from his piece:
Rather than seeing workers as assets to be nurtured and developed, manufacturing companies have often viewed them as objects to be manipulated or as burdens to be borne. And the science of manufacturing has taken its toll. Where workers were not deskilled through extreme divisions of labor, they were often displaced by machinery. For many companies, the ideal factory has been — and continues to be — a totally automated, workerless facility. 
Now in the wake of the eroding competitive position of U.S. manufacturing companies, is it time for an end to Taylor’s management tradition? The books answer in the affirmative, calling for the institution of a less mechanistic, less authoritarian, less functionally divided approach to manufacturing. Dynamic Manufacturing focuses explicitly on repudiating Taylorism, which it takes to be a system of “command and control.” American Business: A Two-Minute Warning is written in a more popular vein, but characterizes U.S. manufacturing methods and the underlying mind-set of manufacturing managers in unmistakably similar ways. Taylorism is the villain and the anachronism. 
Predictably, both books arrive at their diagnoses and prescriptions through their respective evaluations of the “Japanese miracle.” Whereas U.S. manufacturing is rigid and hierarchical, Japanese manufacturing is flexible, agile, organic, and holistic. In the new competitive environment — which favors the company that can continually generate new, high-quality products — the Japanese are more responsive. They will continue to dominate until U.S. manufacturers develop manufacturing units that are, in Hayes, Wheelwright, and Clark’s words, “dynamic learning organizations.” Their book is intended as a primer. (link)
Plainly the more positive ideas associated with positive human resources theory about worker motivation, knowledge, and creativity play no role in Amazon’s thinking about the workplace. And this implies a grim future for work — not only in this company, but in many others who emulate the workplace model pioneered by Amazon.

The abuses of the first fifty years of industrial capitalism eventually came to an end through a powerful union movement. Workers in railroads, textiles, steel, and the automobile industry eventually succeeded in creating union organizations that were able to effectively represent their interests in the workplace. So where is the Amazon worker’s ability to resist? The New York Times story (link) makes it clear that individual workers have almost no ability to influence Amazon’s practices. They can choose not to work for Amazon, but they can’t join a union, because Amazon has effectively resisted unionization. And in places like Baltimore and other cities where Amazon is hiring, the other job choices are even worse (even lower paid, if they exist at all). Amazon makes a great deal of money on their work, and it manages its great initiatives based on their Chaplin-esque speed of completion (one-day delivery). But there is very little ability to change the workplace towards a more human-scale one, and a workplace where the worker’s positive human capacities find fulfillment. An Amazon fulfillment center is anything but that when it comes to the lives of the workers who make it run.

Is there a better philosophy that Amazon might adopt for its work environments? Yes. It is a framework that places worker wellbeing at the same level as efficiency, “1-day delivery” and profitability. It is an approach that gives greater flexibility to shop-floor-level workers, and relaxes to some degree the ever-rising quotas for piece work per minute. It is an approach that sets workplace expectations in a way that fully considers the safety, stress, and health of the workers. It is an approach that embodies genuine respect and concern for its workers — not as public relations initiative, but as a guiding philosophy of the workplace.

There is a hard question and a harder question posed by this idea, however. Is there any reason to think that Amazon will ever evolve in this more humane direction? And harder, is there any reason to think that any large modern corporation can embody these values? Based on the current behavior of Amazon as a company, from top to bottom, the answer to the first question is “no, not unless workers gain real power in the workplace through unionization or some other form of representation in production decisions.” And to the second question, a qualified yes: “yes, a more humane workplace is possible, if there is broad involvement in business decisions by workers as well as shareholders and top executives.” But this too requires a resurgence of some form of organized labor — which our politics of the past 20 years have discouraged at every turn.

Or to quote Oliver Goldsmith in The Deserted Village (1770):
Ill fares the land, to hastening ills a prey,
Where wealth accumulates, and men decay.
Princes and lords may flourish, or may fade;
A breath can make them, as a breath has made:
But a bold peasantry, their country’s pride,
When once destroy’d, can never be supplied.
So where did the dispossessed wind up in nineteenth century Britain? Here is how Engels described the social consequences of this "primitive accumulation" for the working people of Britain in his book, The Condition of the Working Class in England:
It is only when [the observer] has visited the slums of this great city that it dawns upon him that the inhabitants of modern London have had to sacrifice so much that is best in human nature in order to create those wonders of civilisation with which their city teems. The vast majority of Londoners have had to let so many of their potential creative faculties lie dormant, stunted and unused in order that a small, closely-knit group of their fellow citizens could develop to the full the qualities with which nature has endowed them. (30)
This passage, written in 1845, could with minor changes of detail describe the situation of Amazon workers today. "The vast majority ... have had to let so many of their potential creative faculties lie dormant, stunted and unused in order that a small, closely-knit group of their fellow citizens could develop to the full the qualities with which nature has endowed them."

And what about income and standard of living? The graph of median US income by quintile above in constant 2018 dollars tells a very stark story. Since 1967 only the top quintile of household income has demonstrated significant growth (in a timeframe of more than fifty years); and the top 5% of households shows the greatest increase of any group. 80% of US households are barely better off today than they were in 1967; whereas the top 5% of households have increased their incomes by almost 250% in real terms. This has a very clear, unmistakeable implication: that working people, including service workers, industrial workers, and most professionals have received a declining share of the economic product of the nation. Amazon warehouse workers fall in the 2nd-lowest quintile (poorest 21-40%). (It would be very interesting to have a time series of Amazon's wage bill for blue-collar and white-collar wages excluding top management as a fraction of company revenues and net revenues since 2005.)

Here is a relevant post on the possibilities created for a more fair industrial society by the institution of worker-owned enterprises (link), and here is a post on the European system of workers councils (link), a system that gives workers greater input into decisions about operations and work conditions on the shop floor.

Wednesday, September 23, 2015

Durkheim's nightmare


So here is Paris today ... thousands of anonymous strangers on Boulevard Saint-Germain at 5 pm, no sense of common bond or shared identity, a void of powerful values, lives of bleak consumerism. Anomie writ large. No friends, no community, no ceremony, no shared rituals. No eye contact on the street, no presumption of common cause. A Tom Waits world. It is Durkheim's nightmare about modernity.

Or is it? It is a city, to be sure, unlike a village. So the anonymity quotient is very high. But is it really a place of rampant anomie and hermetic individual dissatisfaction? Or is it instead a location for many thousands of micro-communities--religious, civic, ethnic, occupational? Is it a place with dense networks of friends, associates, and family, more intimately connected by cell phones than the village ever was through chance meetings at the market or the church? Is it in fact a powerful environment for human flourishing and social deepening?

In fact, it appears that the latter is the case for a large number of Parisians.

This may seem like a point that Durkheim anticipated through his distinction between mechanical and organic solidarity. But Durkheim's emphasis with the latter concept was on economic interdependency -- the division of labor -- rather than a recognition of the possibility of manifold micro-social relationships constituting a patchwork social world.

We might say that rather than anomie, the key shortcoming of modern cities like Paris -- or New York, Chicago, or London -- is social inequality and dramatically reduced opportunities for the bottom half of the income ladder. The people captured in the photo above have something in common beyond their cell phones -- they are mostly employed and affluent. But that profile of affluence is representative only of a fraction of the city's residents -- as documented by the excellent Observatoire des inégalités (http://www.inegalites.fr/). Just take the RER or Metro to the banlieue that surround the city to see the sharp separation of social worlds that Paris encompasses (http://jia.sipa.columbia.edu/paris-banlieue-peripheries-inequity/).

So it seems that the conception of the modern city implicit in Durkheim's thought is seriously wrong. The city is a different kind of locus for social interaction and individual life than the traditional town or village. But it is not inherently toxic for that reason. What is toxic is rather the dimension brought out by Marx -- the tendency of modern capitalist society to sharpen the separation between have's and have-nots.

It is not entirely an accident that I'm brought to think of Durkheim, since he spent much of his career less than a kilometer up Boule St.-Germain from this intersection. Ironically, Marx was here too in 1843.

Friday, July 22, 2011

Marx's critique


Marx was a critic above all else. His most comfortable intellectual stance was criticism -- most of the subtitles of his works involve the word "critique". He was, of course, a critic of other thinkers --Proudhon, Smith, Bakunin, for example. And here, the key to criticism is the unearthing of indefensible intellectual presuppositions. But even more importantly, he was a critic of the society he observed around him. The key here is to uncover systemic features of a given society that are fundamentally inconsistent with important human values. His earliest social criticism took its aim at the German society he inhabited in the 1830s and 1840s. But it is his critique of modern capitalist society that is the most enduring, and this critique took shape through his observations of the society and economy of Great Britain in the 1850s and 1860s.

I think that Marx's critique of 19th-century capitalist society can be summarized in three words: exploitation, domination, and alienation. These are simple ideas, but they invoke large and somewhat separate theories. The first has to do with economic relations in capitalism, in which one group extracts wealth from the work of another group. The second has to do with political relations in which one group has the power to compel subordination on the part of another group. And the third has to do with consciousness and the social psychology of the members of capitalist society.

You might say that it is the work of Capital: A Critique of Political Economy, Vol. 1 to address the first set of questions. Capitalism depends on free labor and freedom of property; it depends on a system of free exchange; so how can exploitation take place? The exploitation inherent in slavery or feudalism is apparent in the formal legal and political relations of those regimes: slaves and serfs are compelled to transfer part of the product of their labor to the masters through a juridical regime enforcing inequality. But how does this work in the system of free exchange in capitalism? Marx's answer, briefly, is that the privilege of ownership of the means of production allows owners to set the wage at a level that permits the creation of a profit; this profit is a form of surplus value.

Marx's political writings, and his writings about power within capitalism, are less systematic. But in his writings about French politics and the revolution of 1848 he expresses some of his ideas about how domination works through a political system (Eighteenth Brumaire of Louis Bonaparte, The Civil War in France: The Paris Commune). And in Capital he offers a vivid description of the social power wielded by the capitalist (link).
On leaving this sphere of simple circulation or of exchange of commodities, which furnishes the “Free-trader Vulgaris” with his views and ideas, and with the standard by which he judges a society based on capital and wages, we think we can perceive a change in the physiognomy of our dramatis personae. He, who before was the money-owner, now strides in front as capitalist; the possessor of labour-power follows as his labourer. The one with an air of importance, smirking, intent on business; the other, timid and holding back, like one who is bringing his own hide to market and has nothing to expect but — a hiding.

Marx's writings about alienation are among his earliest writings. The most systematic exposition occurs in The Economic and Philosophic Manuscripts of 1844, where he describes the social consciousness associated with the "modern" factory system. The worker is separated from the product; he is separated from the process; and he is separated from his own essence, his creative capacity for invention and creative labor. Here are a few representative passages (link).
We proceed from an actual economic fact.

The worker becomes all the poorer the more wealth he produces, the more his production increases in power and size. The worker becomes an ever cheaper commodity the more commodities he creates. The devaluation of the world of men is in direct proportion to the increasing value of the world of things. Labor produces not only commodities; it produces itself and the worker as a commodity – and this at the same rate at which it produces commodities in general.

This fact expresses merely that the object which labor produces – labor’s product – confronts it as something alien, as a power independent of the producer. The product of labor is labor which has been embodied in an object, which has become material: it is the objectification of labor. Labor’s realization is its objectification. Under these economic conditions this realization of labor appears as loss of realization for the workers[18]; objectification as loss of the object and bondage to it; appropriation as estrangement, as alienation.[19]
...
All these consequences are implied in the statement that the worker is related to the product of labor as to an alien object. For on this premise it is clear that the more the worker spends himself, the more powerful becomes the alien world of objects which he creates over and against himself, the poorer he himself – his inner world – becomes, the less belongs to him as his own. It is the same in religion. The more man puts into God, the less he retains in himself. The worker puts his life into the object; but now his life no longer belongs to him but to the object. Hence, the greater this activity, the more the worker lacks objects. Whatever the product of his labor is, he is not. Therefore, the greater this product, the less is he himself. The alienation of the worker in his product means not only that his labor becomes an object, an external existence, but that it exists outside him, independently, as something alien to him, and that it becomes a power on its own confronting him. It means that the life which he has conferred on the object confronts him as something hostile and alien.
...
Estranged labor turns thus:

(3) Man’s species-being, both nature and his spiritual species-property, into a being alien to him, into a means of his individual existence. It estranges from man his own body, as well as external nature and his spiritual aspect, his human aspect.

(4) An immediate consequence of the fact that man is estranged from the product of his labor, from his life activity, from his species-being, is the estrangement of man from man. When man confronts himself, he confronts the other man. What applies to a man’s relation to his work, to the product of his labor and to himself, also holds of a man’s relation to the other man, and to the other man’s labor and object of labor.

In fact, the proposition that man’s species-nature is estranged from him means that one man is estranged from the other, as each of them is from man’s essential nature.

The estrangement of man, and in fact every relationship in which man [stands] to himself, is realized and expressed only in the relationship in which a man stands to other men.

Each of these theories highlights a different dimension of the social reality of modern society, in Marx's worldview. Each implies a positive theory of a good society; it is one that emphasizes a kind of human equality, and a positive view of society as an environment that enables the full development of each as a condition of the full development of all. So equality and the fullness of human flourishing are the underlying values.

Finally, there are systemic connections among the three areas. It takes power to sustain an exploitative system; so exploitation and domination are interlinked. A specific group of individuals are privileged by both systems; and Marx has a subtle view of the ways in which the propertied classes wield power through a group of power specialists. Alienation, finally, is a predictable consequence of the circumstances of life created by the social relations of exploitation and domination. There is the alienation of the worker; but there is also the alienation of the consumer and the voter, each carried along by a system of activity that frustrates real human engagement and satisfaction.

Does any of this seem relevant in the contemporary world? The inequalities we see in the current economy certainly suggests the idea of exploitation of someone; wealth is being created and a large proportion of it is flowing to a small privileged group. Power is visibly concentrated in contemporary society -- whether it comes to legislation, regulation, or the influence of the media. This implies a degree of domination on the part of a small segment of society -- a "ruling elite". And few would doubt that there seems to be a growing sense of value-less-ness in contemporary society -- a condition strikingly like what Marx described as alienation. So it certainly seems timely for all of us to sharpen our critical skills and help figure out what we need to do to create the foundations of a more just and more humanly satisfying social order.

This is a short posting about a large subject. Is it possible to argue that these few paragraphs capture the heart of the view? Could Marx have formulated his key ideas in a posting in the New York Herald Tribune? Essentially, I'd like to argue yes. Much of Marx's work takes the form of detailed discovery of the facts that make this case and an unconvincing effort to formulate a mathematical economic theory, the labor theory of value. But what is probably of the greatest value today are the dimensions of social criticism outlined here, not the economic theory.


Sunday, January 20, 2008

Alienation and anomie

It is interesting to compare Durkheim and Marx on their ideas about modern consciousness. Durkheim focused on social solidarity as one of the important functions of a social order: individuals had a defined place in the world that was created and reinforced by the social values of morality, religion, and patriotism. He observed that these strands of solidarity are stronger or weaker in different societies, and he also observed that some modern social forces tend to break down these moral strands of social cohesion -- the creation of large cities, for example. In his theory of suicide, he highlights the situation of "anomie" to refer to the circumstance of individuals whose relationship to the social whole is weak, and he explains differences in suicide rates across societies as the result of different levels of solidarity and its opposite, anomie.

Marx's concept of alienation involves a somewhat different kind of separation and breakdown -- separation of the person from his/her nature as a free producer and creator, and separation of the person from his/her natural sociality. Marx thinks of affirming social relations as founded on equality and freedom. So modern capitalist society is destructive of true sociality.

What is interesting in this comparison is that both Durkheim and Marx appear to be diagnosing a similar feature of modernity. In Durkheim's case there is an implicit contrast between a pre-modern world in which individuals have a well-defined social and moral place and the contemporary world in which these strands of solidarity are breaking down. In Marx's case the contrast is forward-looking. Marx compares the present -- the factory -- with the future -- a society of free, equal, social producers. But in each case the theorist is grappling with an absence in modernity -- an absence of a social and moral setting that gives the individual a basis for self-respect and sociable collaboration with others. The social itself is breaking down. (This is a theme with other social theorists as well; for example, in Tönnies' distinction between Gemeinschaft and Gesellschaft. Peter Laslett's title The World We Have Lost, England Before the Industrial Age captures some of the same idea.)

Coming forward to the social theories of the late twentieth century, these issues continue to fascinate some social observers. Robert Putnam's work on trying to measure the changing density of civic involvement (social capital) is a different perspective on Durkheim's concept of solidarity. (Another great title -- Bowling Alone : The Collapse and Revival of American Community.) Sociologists who focus on disaffected young people are raising similar issues. And the New Left sociology and theory of workers' alienation from society picks up where Marx left off on this issue.

Is the time right for a new round of thinking about the nature of social consciousness and social solidarity? Do we need some new concepts of how ideas and identities contribute to a social whole? Is the study and theorizing of social subjectivity an important aspect of the challenge of sociology?


Saturday, January 19, 2008

Alienation and subjectivity

Marx provided a rigorous basis for analyzing the facts about exploitation in a class society. This is on the materialistic side of the equation -- interests, resources, consumption. But he also provided what must be considered pathbreaking writing about workers' subjectivity -- their state of consciousness, their subjective frameworks for understanding the world they inhabit, and the ways in which their identities are forged. At a distance of one hundred seventy years, this effort at analysis of subjectivity seems remarkably current. It harmonizes with the cultural turn in some of the social sciences and with feminist theorizing about the lived experience of women. It suggests the value of empirical ethnographic work on the experience and mentality of workers. And it is unfinished business.

What Marx had to say about the subject is mostly expressed in the Economic and Philosophic Manuscripts of 1844. The concept of alienation refers to separation from something important. In EPM Marx analyzes the structure of the production process in a factory in capitalism. And he finds that the nature of this process works to alienate the worker from the product (limited consumption), the labor process (because his/her labor is commanded rather than freely expressed), from one's social nature (because of factory work rules that prohibit talking and collaborating), and from "species-being" (the worker's essence as a free, social, self-directed creator). So the causes of worker alienation are to be found in the workings of coercive relations of production that deny the worker the opportunity for free creativity and self-expression.

There are several other concepts in Marx's work that get some grip on subjectivity -- the fetishism of commodities, the idea of class consciousness, and the idea of ideology and ultimately false consciousness. These are all concepts through which Marx sought to explore the main features of worker subjectivity -- the ways in which ideas and mental frameworks structure one's experience of the world and the ways in which these mental structures are "determined" or influenced by social relations. And a central concern of Marx's was to understand the subjectivities underlying political consciousness and mobilization.

There are two important points here. First, there is the formulation of an important intellectual task -- that of formulating a set of concepts that permit us to analyze and explore mentality or consciousness. And this body of research should also give us a basis for understanding political behavior. People's thoughts and assumptions influence their politicl behavior. Second, and more distinctive of Marx, is the formulation of an agenda of explanation, a sociology of consciousness. Marx wants to discover some of the ways that historical circumstances, economic structures, and social relations of production influence or determine these features of historically situated consciousness. He wants to know how it is that "the hand mill gives you the feudal lord". The theory of ideology is one such effort -- a causal theory that says that the interests of powerful people shape the consciousness of the worker. But it is evident that this theory is just the beginning.

Likewise, Marx offers a materialist theory of alienation. Social circumstances -- the social relations of production and the factory system -- produce a subjective effect -- the worker's alienation. And similarly with commodity fetishism, reification, and false consciousness. These ideas moved forward in the twentieth century in the hands of Antonio Gramsci (in his concepts of hegemony and the intellectual) and in the thinking of theorists in the Critical Theory tradition (Horkheimer, Adorno, Wellmer).

The reason I think it is worthwhile recalling this history in a few hundred words is that our goal is to -- understand society. This means finding the concepts necessary to probe objective social factors and causes. But equally it requires coming to grips with subjectivity and its historical and social conditions. So finding the tools that will allow us to describe, analyze, and explain the fluid formations of mentality, identity, and consciousness is a leading challenge for a more satisfactory social science. And Marx's early ideas about alienation and fetishism provide some good starting points.